Noc Analyst

TEKsystems; Johnstown (OH); Remote; USD 34,000 - 41,000; Full time

Job summary

TEKsystems is seeking a Network Operations Center (NOC) Analyst for a fully remote contract position. The role supports a large enterprise IT operations team, monitoring WAN and enterprise infrastructure across locations, with on-call rotations and weekend coverage.

Responsibilities include incident management, troubleshooting Cisco/Juniper networks, and coordinating with cross-functional teams to maintain availability and performance of critical systems.

Qualifications

• Solid foundation in networking fundamentals.
• Experience with Cisco and Juniper devices.
• Experience with Windows operating systems.
• Ability to diagnose and resolve network infrastructure issues.
• Familiarity with network monitoring tools.

Responsibilities

• Monitor and support a large-scale enterprise WAN environment.
• Serve as junior incident manager during outages and service disruptions.
• Troubleshoot network hardware and connectivity services.
• Support core business applications and infrastructure platforms.
• Assist with wireless networking, voice, storage, and data center technologies.
• Investigate alerts and perform root-cause analysis.
• Coordinate resolution with technical teams.
• Assist with upgrades, maintenance activities and deployment projects.
• Ensure system availability, performance and operational stability.
• Escalate issues and communicate with stakeholders.

Skills

Networking fundamentals

Layer 2/3 networking

Routing & switching

CIDR subnetting

STP

Network monitoring

Cisco hardware

Juniper hardware

Windows OS

VPN technologies

Switches & routers

Network troubleshooting

Education

Bachelor's degree in IT/CS

Job description

Network Operations Center (NOC) Analyst

Location: Remote

Schedule: Monday-Friday, 7:00 AM - 3:00 PM

On-Call Rotation: Approximately 1 weekend every 6 weeks

On-Call Hours: Friday 11:00 PM - Sunday 11:00 PM

About The Opportunity

We are seeking a Network Operations Center (NOC) Analyst to join a high-performing IT Operations team supporting a large-scale enterprise environment. This role is ideal for someone who enjoys troubleshooting complex issues, monitoring critical infrastructure, and serving as a key contributor during incident response efforts.

The NOC Analyst will be responsible for monitoring network infrastructure, supporting enterprise applications, identifying and resolving incidents, and helping maintain the reliability and performance of business-critical systems. This position offers exposure to a diverse technology landscape, including networking, Windows and Linux systems, wireless technologies, data center environments, and voice services.

What You’ll Do

• Monitor and support a large-scale enterprise WAN environment spanning hundreds of locations and corporate sites
• Serve as a junior incident manager during high-priority outages and service disruptions
• Monitor, troubleshoot, and support network hardware and connectivity services
• Support core business applications and enterprise infrastructure platforms
• Assist with wireless networking, voice communications, storage, and data center technologies
• Investigate alerts, perform root-cause analysis, and coordinate resolution efforts with technical teams
• Help implement infrastructure upgrades, maintenance activities, and deployment projects
• Ensure system availability, performance, and operational stability
• Escalate critical issues and communicate effectively with technical teams and business stakeholders

Required Skills & Experience

Networking Fundamentals

Strong Understanding Of

• Layer 2 and Layer 3 networking
• Routing and switching concepts
• CIDR subnetting
• Spanning Tree Protocol (STP)
• Network traffic analysis and troubleshooting
• Enterprise network monitoring

Technical Experience

• Experience troubleshooting and supporting Cisco networking equipment
• Experience troubleshooting and supporting Juniper networking equipment
• Experience with Windows operating systems
• Ability to diagnose and resolve network infrastructure issues
• Experience working with switches, routers, firewalls, and VPN technologies
• Familiarity with network monitoring and diagnostic tools

Preferred Qualifications

• Linux administration or Linux system management experience
• Knowledge of mainframe operations (MVS)
• Experience supporting Oracle batch processing environments
• Retail technology support experience
• Bachelor's degree in Information Technology, Computer Science, or a related field

What Makes You Successful

• Strong analytical and troubleshooting skills
• Ability to remain calm and effective during critical incidents
• Excellent communication skills with both technical and non-technical stakeholders
• Ability to assess risk and make sound decisions in fast-paced environments
• Strong collaboration skills and willingness to work across multiple support teams
• Proactive mindset focused on system reliability and continuous improvement

Why Consider This Role?

• Opportunity to support a large-scale enterprise network environment
• Hands-on exposure to networking, infrastructure, systems administration, and operations
• Involvement in incident management and enterprise technology initiatives
• Collaborative team environment with opportunities for technical growth
• Stable schedule with predictable on-call rotation

Ideal candidates will have a solid foundation in networking fundamentals, experience troubleshooting Cisco and Juniper environments, and the desire to grow within enterprise infrastructure and operations.

Job Type & Location

This is a Contract position based out of New Albany, OH.

Pay And Benefits

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 23, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidate. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.