NJDOH - Microsoft Dynamics 365 Developer / Analyst (811913)

Rulesys Technologies Inc; Trenton, Northern (NJ, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The New Jersey Department of Health (NJDOH) is seeking a Microsoft Dynamics 365 Developer/Analyst to provision, customize, and maintain the CRM platform, ensuring alignment with business processes. Hybrid work arrangement with on-site in Trenton and some remote days.

Responsibilities include implementing CRM configurations, workflows, entities, security roles, and reporting using SSRS and Power BI, plus integrating with SharePoint Online and Office 365.

Qualifications

• Experience implementing Microsoft Dynamics 365 CRM-based solutions.
• Strong knowledge of Dynamics 365 CRM data model, entities and workflows.
• Experience with CRM API, REST/ODATA and SOAP endpoints.
• Experience in C# .NET custom code and deployment.
• Ability to work with business users to gather requirements.

Responsibilities

• Provision, development and maintenance of the Dynamics 365 CRM platform.
• Collaborate with business users to improve processes and systems.
• Design documentation, reports and dashboards.
• Create test cases and support data migration tasks.

Skills

Microsoft Dynamics 365

C# .NET

SQL Server

SSRS

Web API / REST / OData

SharePoint Online

JavaScript

HTML

Power Apps Portals

XrmToolBox

Tools

XrmToolBox

Ribbon Workbench

Power Apps

Job description

NJDOH - Microsoft Dynamics 365 Developer / Analyst (811913)

Acknowledgment

Candidates must agree to the following terms before applying:

• This is a contract role; visa sponsorship is not provided.
• You have not applied for this position through any other agency or recruiter.
• Candidates must work directly on a C2C (Corp-to-Corp) basis.

Req. ID 811913

Requisition Class Developer N2

Region Name State of New Jersey

Title/Role NJDOH - Microsoft Dynamics 365 Developer / Analyst (811913)

Region Description State of New Jersey

Req. Status Open

No. of Openings 1

Start Date Oct 5, 2026

End Date Jun 30, 2027

Worksite Address 55 North Willow Street, Trenton, NJ

Agency Interview Type Both iLinc Web Cam and In Person Interview

Priority Normal

Standard Work Week (In Hours) 40

Work Arrangement Hybrid

Work Location Mercer County

Client NJDOH

Complete Description

Note: This is a Hybrid position - 3 Days On-Site, 2 Days Remote

On-site days are 8:00 AM - 4:30 PM in the office in Trenton, NJ. This is a government position; remote work is limited to 2 days per week and is non-negotiable. Interviews are in person only (no remote webcam interviews).

Experience implementing Microsoft Dynamics 365 CRM-based business solutions. This position is responsible for the provisioning, development and maintenance of the Microsoft Dynamics 365 CRM platform, and the ideal candidate will have sound knowledge in Dynamics CRM Best Practices, entities/tables, workflows, configurations, business process flows, portals, custom development, integration development, Reporting, Dashboards, Web Resources, CRM Solutions File Management, and developing custom applications using the xRM framework.

The person should be an expert at Dynamics 365 CRM configurations and only utilize custom code when absolutely required. Strong background in the planning, designing, installing, configuring, and customizing of relational data modeling of Dynamics CRM solutions that are innovative, while observing best practices in regards to supported extensions of the platform.

Work with business users to help them improve their processes and systems. Assess processes, determine requirements and deliver recommendations, design documentation and reports. Engage with business users to understand how changes to process, services and software can improve efficiencies and add value. Conduct research and analysis in order to come up with solutions to business problems and help to introduce these recommendations. Must articulate those ideas but also balance them against what’s technologically feasible and functionally reasonable.

Experience:

• Ability to communicate effectively in both spoken and written English.

Developer:

• 2+ years of experience with Microsoft Dynamics 365 configuration and custom code.
• 5+ years of experience with Microsoft Dynamics CRM as a developer.
• Significant knowledge of Dynamics 2016/365 CRM, and the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions, including SharePoint.
• Experience with the CRM API, web services REST/ODATA and SOAP endpoints.
• Experience in creating and registering add-ins with custom C# code.
• The ability to convey knowledge to both developers and business users to balance the use of native (OOB) features and the appropriate use of custom development.
• Understanding of the Dynamics 2016/365 CRM data model and at least 3 years designing, creating, customizing and configuring Dynamics 2016/365 CRM solutions, including innovative module solutions using both core CRM capabilities as well as custom xRM solutions.
• Extensive experience setting up and configuring Dynamics 2016/365 CRM with O365.
• Experience with Dynamics 365 Field Operations modules.
• Expertise in Business Process Flows (BPFs), out-of-the-box workflows and custom workflows, forms, views and reports.
• Knowledge of and ability to configure business units, security groups, teams, roles and web roles.
• SSRS development for custom reporting.
• Troubleshoot Dynamics CRM errors and performance related issues.
• Creating and maintaining task, knowledge transfer and FAQ documentation.

Analyst:

• Works with other technical and project groups to ensure that software application requirements are identified at an early stage, ensuring that new build requirements or expansions are captured, and plans produced for any upgrades/expansions and new build.
• Must maintain requirements, change requests and track gaps between software and business requirements specifications.
• Maintain the documentation, processes, guidelines, and procedures of the project management methodology including infrastructure procedures and protocols for the smooth operation of the day-to-day business.
• Prepares project documentation as required, champion the production of business cases for software development or migration.
• Partners with business, clinical, quality and utilization teams to complete project management activities to ensure successful completion of project needs.
• Review current system data structure, and model new data structure based on current operational requirements.
• Evaluate and map existing data structure fields for legacy data migration.
• Create test cases and report on outcomes.

Relevant Work Experience: 6 to 8+ years.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Prior experience with Microsoft Dynamics 365 Custom Development (must have: XrmToolBox, scripting, plug-ins, ribbon workbench) Required 5 Years

Experience with at least two different Microsoft Dynamics 365 Modules (i.e. Customer Service, Field Service, Marketing and Out of the box features) Required 5 Years

Prior experience w/Dynamics 365 out-of-the-box Configuration (tables, forms, lists, workflows, business process flows, web resources, users, security) Required 5 Years

Extensive programming experience in C# .NET (custom code development) Required 5 Years

Prior functional experience packaging Dynamics 365 solutions and deploying them to higher instances (QA, UAT, Prod) Required 1 Years

Dynamics 365 Portal Design and Development (Power Apps Portals) Required 1 Years

HTML and JavaScript development Required 5 Years

Prior hands on experience using custom code to create and consume Web API/Web Services Required 3 Years

Experience with CRM API Required 3 Years

Prior experience working with SQL Server 2016 and above (includes stored procedures and queries) Required 5 Years

Prior experience with SSRS custom development Required 1 Years

SharePoint Online integration of Dynamics 365 Required 1 Years

Prior experience meeting with Project Stakeholders, SMEs and Business Users to gather and document as-is and to-be processes and requirements Required 5 Years

Prior experience creating and maintaining System Development Life Cycle (SDLC) documentation Required 5 Years

Prior experience translating business requirements into functional and technical design documentation Required 5 Years

Excellent written and verbal communication skills Required Years

Hands on experience with Jira or Azure Dev Ops (ADO) or equivalent tools Highly desired 1 Years