Microsoft Dynamics 365 Developer / Analyst

Open Systems Technologies; Trenton (NJ); Hybrid; USD 76,000 - 83,000; Full time

Job summary

Open Systems Technologies is seeking an experienced Dynamics 365 CRM specialist in Trenton, NJ, with a strong focus on configuration, custom development, and data modeling. The role demands collaboration across technical and business teams to deliver scalable CRM solutions.

The ideal candidate has 6–8 years of CRM experience, 2+ years in Dynamics 365 configuration, and proficiency with CRM APIs and C#. A hybrid onsite schedule is available for local candidates in the Trenton area.

Qualifications

• 6–8 years of relevant experience in Dynamics CRM/365.
• 2+ years of experience with Microsoft Dynamics 365 configuration and custom code.
• 5+ years of experience with Microsoft Dynamics CRM as a developer.
• Experience with the CRM API, web services REST/ODATA and SOAP endpoints.
• Experience in creating and registering add-ins with custom C# code.
• Ability to balance native (OOB) features and custom development.
• Knowledge of Dynamics 2016/365 CRM data model and data integration with O365/SharePoint.

Responsibilities

• Works with other technical and project groups to identify requirements early.
• Maintain requirements, change requests and track gaps between software and business requirements specifications.
• Maintain the documentation and procedures of project management methodologies.
• Prepare project documentation and business cases for software development or migration.
• Partner with business, clinical, quality and utilization teams to ensure project needs are met.
• Review current system data structure and model new data structures.
• Map data structures for legacy data migration.
• Create test cases and report on outcomes.

Skills

English communication

Dynamics 365 configuration

CRM development

Data modeling

Documentation and governance

Tools

Microsoft Dynamics 365

SharePoint

C#

CRM API REST/ODATA/SOAP

Office 365 / O365

Job description

Location: Trenton, NJ (3 days onsite/week)

Pay: $55-60/hr

Must be local - Hybrid schedule; No relocation

This position is responsible for the provisioning, development and maintenance of Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM Best Practices, entities/tables, workflows, configurations, business process flows, portals, custom development, integration development, Reporting, Dashboards, Web Resources, CRM Solutions File Management, and developing custom applications using the xRM framework.

The person should be an expert at Dynamics 365 CRM configurations and only utilize custom code when absolutely required. Strong background in the planning, designing, installing, configuring, and customizing of relational data modeling of Dynamics CRM solutions that are innovative, while observing best practices in regards to supported extensions of the platform.

Responsibilities:

• Works with other technical and project groups to ensure that software application requirements are identified at an early stage, ensuring that new build requirements or expansions are captured, and plans produced for any upgrades/expansions and new build.
• Maintain requirements, change requests and track gaps between software and business requirements specifications.
• Maintain the documentation, processes, guidelines, and procedures of the project management methodology including infrastructure procedures and protocols for the smooth operation of the day-to-day business.
• Prepare project documentation as required, champion the production of business cases for software development or migration.
• Partner with business, clinical, quality and utilization teams to complete project management activities to ensure successful completion of project needs.
• Review current system data structure, and model new data structure based on current operational requirements.
• Evaluate and map existing data structure fields for legacy data migration.
• Create test cases and report on outcomes.

Qualifications:

• 6-8 years of relevant experience
• Ability to communicate effectively in both spoken and written English.
• 2+ years of experience with Microsoft Dynamics 365 configuration and custom code.
• 5+ years of experience with Microsoft Dynamics CRM as a developer.
• Knowledge of Dynamics 2016/365 CRM, and the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions, including SharePoint.
• Experience with the CRM API, web services REST/ODATA and SOAP endpoints.
• Experience in creating and registering add-ins with custom C# code.
• Ability to convey knowledge to both developers and business users to balance the use of native (OOB) features and the appropriate use of custom development.
• Understanding of the Dynamics 2016/365 CRM data model and at least 3 years designing, creating, customizing and configuring Dynamics 2016/365 CRM solutions, including innovative module solutions using both core CRM capabilities as well as custom xRM solutions.
• Extensive experience setting up and configuring Dynamics 2016/365 CRM with O365; Experience with Dynamics 365 Field Operations modules.
• Expertise in Business Process Flows (BPFs), out-of-the box workflows and custom workflows, forms, views and reports.
• Knowledge of and ability to configure business units, security groups, teams, roles and web roles.