Nissan Automotive Warranty Administrator

Automotive Warranty Network, Inc; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision coverage

401K match

Salary guaranteed for first 90 days

Internet stipend

Job summary

Automotive Warranty Network, Inc. is seeking a seasoned Warranty Administrator to join our team. The role supports multiple dealer clients from a remote US-based setting or at our Greenwood Village, CO office if nearby.

Candidates must have at least 3 years of warranty administration experience, strong knowledge of warranty processes, and the ability to manage claims, codes, and payments while ensuring compliance and accuracy in every step.

Qualifications

• 3+ years of warranty administration experience.
• Experience with franchised Automotive Dealer warranty processes.
• Ability to read technician stories and apply labor codes.

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures.
• Utilize our proprietary CARS application to assist in dealer compliance issue.
• Book claims.
• Code claims.
• Submit claims for payment.
• Handle accounting and clearing differences in payment.
• Maintain a clean warranty receivable schedule to ensure proper cash flow to dealer clients.
• Maintain appropriate certifications and knowledge of updated policies and procedures.
• Help dealerships stay compliant with manufacturer’s policy.

Skills

Motivate others

Dealership service knowledge

Warranty accounting

Reading technician stories

Manufacturer certifications

Tools

DMS software

Job description

SUMMARY OF POSITION:

The position REQUIRES previous Automotive Dealer Warranty Administrator experience managing warranty claims as outlined below. This candidate must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. All equipment provided and training of new DMS systems. This is not an entry-level position, you must have 3 years of prior warranty administration experience.

REQUIRED EXPERIENCE:

• Previously held position as a Warranty Administrator in a franchised Automotive Dealer
• Minimum 3 years experience required
• Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance

QUALIFICATIONS / REQUIRED SKILLS:

• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

CORE RESPONSIBILITIES / DUTIES:

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in dealer compliance issue
• Book claims
• Code claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

JOB LOCATION:

• Work remotely in the U.S. or at our Greenwood Village, CO office if close enough.

BENEFITS AND COMPENSATION:

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $100 per month Internet Stipend after 90 days
• $45k-$65k+ per year

IN SUMMARY:

• Long standing, stable company with huge growth potential
• Company focus on promoting from within
• Being treated like the auto professional you are
• Ability to make a good income based on your ability
• Do what you like in an environment of respect
• Great benefits
• Working from home and avoid the drive

WHO WE ARE:

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1300 very satisfied clients and have for over 35 years.