Ford Automotive Warranty Administrator

Automotive Warranty Network, Inc.; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free Health Insurance

Free dental and vision care for empoy

6% 401K match

Guaranteed Salary for first 90 days

Commission after 90 days

Job summary

Automotive Warranty Network, Inc is seeking a Ford Warranty Administrator to join a growing team of 300 warranty administrators. The role offers remote work from anywhere in the U.S. and may also be based at our Greenwood Village, CO office for those nearby.

You will review warranty claims for Ford dealerships, ensure compliance, and process bookings, payments, and reconciliations using our CARS application. Full-time position with a non-compete, competitive salary and strong benefits.

Qualifications

• Must have prior warranty admin experience at a franchised dealer.
• Excellent customer service and accurate claims processing.
• Willing to sign a non-compete agreement.
• Full-time requirement; no part-time positions.
• Maintain current certifications and knowledge of updated policies and procedures.

Responsibilities

• Review claims for manufacturer’s compliance with policy and procedures.
• Utilize our proprietary CARS application to assist in resolution of dealer compliance issues.
• Book claims.
• Close claims.
• Submit claims for payment.
• Account for and clear differences in payments.
• Maintain a clean warranty receivable schedule to ensure cash flow.
• Maintain appropriate certifications and knowledge of updated policies and procedures.
• Help dealerships stay compliant with manufacturer’s policies.

Skills

Team motivation

DMS software

Dealership service

Warranty accounting

Labor codes

Manufacturer certs

Tools

CARS application

Job description

Because of our amazing growth in the marketplace, we are looking for a Ford Warranty Administrator to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Ford Warranty Administrator with the potential to work from home and focus solely on warranty administration for our Ford dealerships.

SUMMARY OF POSITION:

The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below. They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement.

REQUIRED EXPERIENCE:

• Previously held position as a Warranty Admin in a franchised Automotive Dealer

QUALIFICATIONS / REQUIRED SKILLS:

• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

CORE RESPONSIBILITIES:

• Review claims for manufacturer’s compliance with policy and procedures
• Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
• Book claims
• Close claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

JOB LOCATION:

• Work remotely in the U.S. or at our Greenwood Village, CO office if close enough.

BENEFITS AND COMPENSATION:

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $45k-$65k per year

IN SUMMARY:

• Long standing, stable company with huge growth potential
• Being treated like the auto professional you are
• Ability to make a good income based on your ability
• Do what you like in an environment of respect
• Great benefits
• Working from home and avoid the drive

WHO WE ARE:

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family-owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1500 very satisfied clients and have for over 35 years.