Nike Retail Supervisor — Lead Team & Customer Experience

Nike; Aurora (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

401(k) plan

Health Savings Account

Employee stock purchase plan

Employee Assistance Program

Job summary

Nike Factory Store in Aurora, OH is hiring a Retail Supervisor (Specialist) to lead a high-energy team and deliver exceptional customer service. The role involves working 34–40 hours per week, including nights and weekends, at our Nike Factory Store location.

As the face of NIKE, you will motivate your team, manage store operations, and help customers find their perfect products, contributing to a fast-paced, customer-focused environment that embodies Nike's Service Principles and culture.

Qualifications

• At least 18 years old
• 1 year of retail or consumer service experience
• Flexibility to work nights, weekends and holidays

Responsibilities

• Assist customers and guide them to decisions
• Lead by example and deliver service according to Nike principles
• Operate cash register and store duties
• Maintain displays and stock
• Attend store events

Skills

Retail experience

Customer service

Team leadership

Job description

Nike Factory Store in Aurora, OH is hiring a Retail Supervisor (Specialist) to lead a high-energy team and deliver exceptional customer service. The role involves working 34–40 hours per week, including nights and weekends, at our Nike Factory Store location.

As the face of NIKE, you will motivate your team, manage store operations, and help customers find their perfect products, contributing to a fast-paced, customer-focused environment that embodies Nike's Service Principles and culture.