Retail Team Lead — Elevate Customer Experience

Nike; Dawsonville (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Discounts 50%+

Paid Time Off

401(k) Plan

Health Savings Account

Stock Purchase Plan

Tuition Reimbursement

Mental Health Support

Education & Coaching

Job summary

Nike Factory Store in Dawsonville, GA is seeking a Retail Supervisor to lead the team, deliver exceptional service, and help customers find their perfect pair. You’ll be the face of NIKE, guiding daily operations and creating a fast-paced, high-energy shopping experience.

The role requires at least 1 year of retail or consumer service experience, willingness to work nights and weekends, and a passion for Nike products.

Qualifications

• 1 year of retail or consumer service experience.
• Must be at least 18 years old.
• Flexibility to work nights, weekends and holidays based on store needs.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products and services to support customer needs.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Manage cash register, shipping/receiving, stocking, and visual displays.
• Create welcoming experiences and ensure customers feel seen and understood.
• Attend store events and support teammates.

Skills

Retail experience

Customer service

Cash handling

Stock/merchandising

Job description

Nike Factory Store in Dawsonville, GA is seeking a Retail Supervisor to lead the team, deliver exceptional service, and help customers find their perfect pair. You’ll be the face of NIKE, guiding daily operations and creating a fast-paced, high-energy shopping experience.

The role requires at least 1 year of retail or consumer service experience, willingness to work nights and weekends, and a passion for Nike products.