Night & Weekend Service Manager - Retail Leader

Hy-Vee, Inc.; Lincoln (NE); On-site; USD 45,000 - 60,000; Full time

Job summary

Hy-Vee, Inc. in Lincoln, NE is seeking a Service Manager to supervise store-wide activities and deliver prompt, friendly service. You will lead by example, manage schedules, resolve customer issues, and ensure merchandising and compliance across departments.

The role requires a high school diploma, 2+ years of retail leadership, strong communication, and the ability to train staff, handle cash, and maintain safety standards. Night and weekend shifts are required to support our customers.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of similar or related work experience preferred.
• Excellent customer service and communication skills are required.

Responsibilities

• Supervise store employees across all departments and ensure smooth operations.
• Plan, prepare, and adjust work schedules and assign duties as needed.
• Handle customer issues promptly and professionally to maintain satisfaction.

Skills

Customer service

Team leadership

Scheduling

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. in Lincoln, NE is seeking a Service Manager to supervise store-wide activities and deliver prompt, friendly service. You will lead by example, manage schedules, resolve customer issues, and ensure merchandising and compliance across departments.

The role requires a high school diploma, 2+ years of retail leadership, strong communication, and the ability to train staff, handle cash, and maintain safety standards. Night and weekend shifts are required to support our customers.