Grocery Service Lead — Night & Weekend Shifts

Hy-Vee, Inc.; Sioux Falls (SD); On-site; USD 42,000 - 66,000; Full time

Job summary

Hy-Vee, Inc. in Sioux Falls, SD is seeking a Service Manager in the Grocery department who will provide prompt, efficient, and friendly customer service while supervising staff and coordinating daily store operations to meet customer needs.

The role emphasizes teamwork, leadership, and problem solving as you schedule work, train associates, and ensure safety and policy compliance in a fast-paced environment. Strong customer focus and the ability to greet customers by name are valued.

Qualifications

• Must be able to solve practical problems with varying variables and limited standardization.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Two years or more of similar or related work experience preferred.

Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Encourages employees to greet customers and provide prompt, courteous service.
• Plans, prepares, and adjusts work schedules and assigns employees to duties; follows up for timely completion.
• Supervises and coordinates activities of employees in all areas and ensures duties are completed on time.
• Trains workers in store policies and enforces safety procedures and compliance.

Skills

Customer service

Leadership

Teamwork

Problem solving

Education

High School diploma or equivalent

Job description

Hy-Vee, Inc. in Sioux Falls, SD is seeking a Service Manager in the Grocery department who will provide prompt, efficient, and friendly customer service while supervising staff and coordinating daily store operations to meet customer needs.

The role emphasizes teamwork, leadership, and problem solving as you schedule work, train associates, and ensure safety and policy compliance in a fast-paced environment. Strong customer focus and the ability to greet customers by name are valued.