Night/ Weekend On-Site Supervisor for the Duke Faculty Club

Duke Clinical Research Institute; Durham (NC); On-site; USD 28,000 - 33,000; Part time

Job summary

The Duke Faculty Club is seeking a Night/Weekend On-Site Supervisor to oversee evening and weekend operations and ensure exceptional member service. You will welcome members and guests, assist with check-in, and support club facilities while upholding high standards.

This part-time, 5–12 hours/week role requires independence, attention to detail, and strong communication. The position offers flexible hours and opportunities to develop administrative and operational skills within a vibrant club

Qualifications

• High school education or equivalent; basic grammar and math.
• No prior experience required beyond education; ability to work evenings/weekends.
• Strong customer service mindset and professional demeanor.

Responsibilities

• Provide outstanding member service at check-in and inquiries.
• Support front office tasks: data entry, filing, copying, admin tasks.
• Assist with special events and daily operations.

Skills

Customer service

Office support

Microsoft Office

Communication

Independent work

Education

High school diploma

Tools

Excel

Word

Access

Web-based systems

Job description

Be You.

As the Night/Weekend On-Site Supervisor for the Duke Faculty Club, you'll play an important role in creating a welcoming environment for members and guests while helping ensure smooth daily operations. Your commitment to exceptional service, attention to detail, and ability to work independently will contribute to a positive and engaging club experience for our members.

You will join a team dedicated to delivering outstanding service and maintaining the high standards that make the Duke Faculty Club a valued destination for recreation, connection, and community.

Minimum Qualifications

Education

Work requires a knowledge of basic grammar and mathematical principles to perform routine clerical/office support duties normally acquired through a high school education.

Experience

None required above minimum education/training requirement. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Be Bold.

As the Night/Weekend On-Site Supervisor, you will help oversee evening and weekend operations while supporting members, maintaining club facilities, and ensuring policies and procedures are followed. Your initiative, professionalism, and customer-focused approach will help create an exceptional experience for all who visit the Club.

Work Schedule

• Part-time, year-round position.
• Approximately 5 to 12 hours per week.
• Includes evening and weekend availability.

What You'll Do

Provide Outstanding Member Service

• Create a welcoming, professional, and informative environment that promotes exceptional customer service.
• Assist members with the check-in process and respond to inquiries in a timely and courteous manner.
• Provide front office support and serve as a helpful resource for Duke Faculty Club members.
• Support special events and activities as needed.

Support Daily Operations

• Participate in front office operations, including data entry, filing, copying, and general administrative support.
• Utilize computer applications, including Microsoft Excel, Word, Access, and web-based systems, to complete assigned tasks.
• Maintain accurate records and perform clerical responsibilities as needed.

Monitor Facilities and Club Operations

• Assist with oversight of Duke Faculty Club facilities and grounds while ensuring compliance with opening and closing procedures.
• Help enforce club policies and procedures to promote a safe and enjoyable environment.
• Cover and uncover the lap pool during the spring and fall seasons.
• Check pool chemical levels and report concerns as appropriate.
• Collect trash from outdoor areas, including patios and tennis courts.
• Monitor parking operations during athletic events and special events.
• Perform light office cleaning duties, including trash collection and vacuuming.

Demonstrate Reliability and Flexibility

• Commit to working at least one weeknight shift and one weekend shift each week.
• Prioritize tasks effectively and adapt to changing operational needs.
• Work independently while maintaining strong communication with the Duke Faculty Club team.

What You'll Bring

• Excellent customer service and interpersonal communication skills.
• Prior customer service experience preferred, but not required.
• Professional phone etiquette and office conduct.
• Proficiency with Microsoft Office applications and web-based systems.
• Strong organizational skills and attention to detail.
• Ability to prioritize responsibilities in a fast-paced environment.
• Self-motivation and the ability to work independently while meeting deadlines.

Education & Training

• Work requires organizational skills, attention to detail, and the ability to perform administrative and customer service duties in a professional environment.

Choose Duke

At Duke, you'll be part of a community committed to excellence, service, and creating meaningful experiences for our members. This role offers the opportunity to develop customer service, administrative, and operational skills while contributing to a welcoming and vibrant club environment.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $20.00 to USD $24.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [e-mail]; phone: [phone]).