Night Warehouse Operations Leader

Cardinal Health; Madison (WI); On-site; USD 59,000 - 84,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO

HSA

401k savings plan

Wages advance

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Supervisor, Warehouse Operations in Madison, WI. The role oversees a team of associates on a Sunday-Thursday night shift (7:00 PM – 3:30 AM or until tasks are completed) to ensure safe, efficient, high-quality pick, pack, and ship operations.

You will monitor performance metrics, coach staff, manage attendance, and coordinate with Group Leads to meet objectives. The position emphasizes operational excellence, timely shipments, and customer service reputation.

Qualifications

• 4-8 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred

Responsibilities

• Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely.
• Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete. Tracks employee attendance and ensures necessary employee headcount to achieve objectives.
• Monitors continually productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others. Regularly reports on team performance to the Manager, Warehouse Operations.
• Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary.
• Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area.
• Conducts performance evaluations and provides one-on-one feedback to encourage Associates’ development. Identifies Associates capable of working as Group Leads. Creates performance improvement plans for staff and administers discipline when necessary.
• Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding.

Job description

Cardinal Health is seeking a Supervisor, Warehouse Operations in Madison, WI. The role oversees a team of associates on a Sunday-Thursday night shift (7:00 PM – 3:30 AM or until tasks are completed) to ensure safe, efficient, high-quality pick, pack, and ship operations.

You will monitor performance metrics, coach staff, manage attendance, and coordinate with Group Leads to meet objectives. The position emphasizes operational excellence, timely shipments, and customer service reputation.