Night Valet Attendant – Guest Parking & Luggage

Towne; Austin (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k retirement savings plan

Accident insurance

Telemedicine benefits

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality, park and retrieve guest vehicles, and assist with luggage during arrival and departure. The role emphasizes courtesy, safety, and efficient service in a hotel setting.

The position operates on a night shift (11:00pm–7:00am) with daily cash tips, eligibility for benefits, and access to training in guest services and facility amenities. Experience in customer service is preferred.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver's license for the state of application.
• One month related experience and/or training; or equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English and understand instructions.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with guests and colleagues.
• Parks and retrieves vehicles in a safe, timely manner.
• Assists guests with bell services and luggage storage as needed.
• Provides directions, taxis, reservations and information about local amenities.
• Manages ticketing, revenue collection and key/vehicle location documentation.

Skills

Customer service

English proficiency

Cash handling

Driving ability

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality, park and retrieve guest vehicles, and assist with luggage during arrival and departure. The role emphasizes courtesy, safety, and efficient service in a hotel setting.

The position operates on a night shift (11:00pm–7:00am) with daily cash tips, eligibility for benefits, and access to training in guest services and facility amenities. Experience in customer service is preferred.