Night Systems Engineer II: 24x7 Infra & Cloud Ops

iT1; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) Plan with employer match

Onsite Fitness Center

Onsite Monthly Massages

Two weeks paid time off

Job summary

iT1, a leading national technology solution provider, seeks a Systems Engineer II for the overnight shift in Tempe, AZ. You will monitor infrastructure, respond to alerts, perform system administration, and ensure service availability across client environments.

Responsibilities include incident response, change management, and thorough shift turnover. Qualifications include 3–5 years of related experience and experience with Windows Server, AD, M365, and Azure.

Qualifications

• 3-5 years of progressive infrastructure, systems, networking, cloud, or managed‑services support experience.
• Experience supporting 24x7 operations, an NOC, an MSP, or another alert‑driven production environment preferred.
• Demonstrated experience troubleshooting Windows Server, Active Directory, Microsoft 365, networking, Azure, and at least one virtualization platform.
• Experience managing incidents from alert through triage, resolution or escalation, documentation, and operational handoff.

Responsibilities

• Serve as overnight escalation point for infrastructure, network, cloud, backup, and platform incidents within the NOC scope.
• Maintain continuous monitoring coverage and respond to critical alerts within targets.
• Perform triage, assess business impact, correlate events, and resolve or escalate according to procedures.
• Create shift turnover notes and document all incidents, actions, and communications for day shift follow‑up.

Skills

Infrastructure experience

Systems administration

Networking

Cloud

MSP/NOC operations

Tools

LogicMonitor

NinjaOne

ConnectWise PSA

IT Glue

Azure Monitor

Job description

iT1, a leading national technology solution provider, seeks a Systems Engineer II for the overnight shift in Tempe, AZ. You will monitor infrastructure, respond to alerts, perform system administration, and ensure service availability across client environments.

Responsibilities include incident response, change management, and thorough shift turnover. Qualifications include 3–5 years of related experience and experience with Windows Server, AD, M365, and Azure.