Person In Charge Pendleton Oregon

Safeway; Pendleton (OR); On-site; USD 47,000 - 72,000; Full time

Job summary

Safeway in Pendleton, OR seeks a proactive Person In Charge to lead store operations during the Store Manager's absence. You will ensure customer service excellence, supervise staff, handle cash, and uphold company policies to maximize profitability and safety.

This role requires strong problem-solving, independence, and the ability to oversee multiple departments, manage stock, and respond to emergencies after hours.

Qualifications

• Must follow company customer service procedures.
• Demonstrated prior customer service experience.
• Ability to supervise store personnel in absence of managers.
• Ability to work independently and make decisions to operate store.

Responsibilities

• Provide customer service as defined by the employer within the scope of the position and company policy.
• Supervise store employees during the absence of the Store Manager or Assistant Managers.
• Operate cash register and handle transactions.
• Maintain a clean and safe work environment in the store.
• Assist in replenishing stock and facing product.
• Support other cashiers with scanner problems and office tasks.
• Count tills and ensure accuracy when staff are away.
• Perform other duties as assigned.

Skills

Customer service

Team supervision

Cash handling

Store operations

Tools

Cash register system

Job description

Job Description
As a primary contact for Safeway customers, the Person In Charge (PIC) provides friendly, courteous, and helpful service. During the absence of the Store Manager and the First & Second Assistant Managers, the PIC is in charge of the store, with analogous authority to make necessary decisions to operate the store at maximum profit, efficiency, and superior customer service. When in charge of the store (generally at night) the PIC will supervise the store employees. The PIC also acts as a Cashier-Checker (see job description). May be required to work in many of the departments within the store.
Job Duties
Safeway PIC employees are generally responsible for completing the following job duties:

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.
• Maintains high level of familiarity with company policies and procedures.
• Supervises the sales floor to monitor service and replenishment of products.
• Replaces stock in displays surrounding the checkout area.
• Assists in maintaining a clean and safe work environment within the store.
• Assists other cashiers with computer, register, and scanner problems.
• Responsible for performing basic office functions to assist customers and personnel.
• Operates electronically scanning cash register to total customers’ final bill.
• Receive payment for customer purchase and count back correct change.
• Bag groceries in paper, canvas, or plastic bags. Lift bags into grocery cart. Offer customer
  

assistance with carry out, and perform that task if a Courtesy Clerk is not available.

• May be responsible for completing close of day function in the office.
• May be responsible for counting out of stock product.
• May count tills when other cashier-checkers leave.
• Other duties as assigned.
  

Job Related Qualifications

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Desired: Prior experience as a clerk or manager.
  

Supervisory Responsibilities
All store employees during the absence of the Store Manager or Assistant Manager.
Permits/Licenses
Varies depending on store location and state/county requirements.
Work Environment
%Inside: 100% %Outside: Rare Temperature Extremes: N/A
Chemicals: Seldom (mild detergents or glass cleaner)
Machines, Tools, And Equipment
six-wheeled cart, grocery cart, box cutter, pens and pencils, spray bottle, rags, mops, broom,
telephone/intercom, cash register, credit card scanner, computer, pallet jack, bailer
Physical Demands
Constant (over 70% of the time)
Frequent (30-70%)
Occasional (10-30%)
Seldom (1-10%)
Lifting
Constantly lifts 1-10 lbs. Frequently lifts 11-20 lbs. Seldom lifts 21-35 lbs.
Carrying
Occasionally carries 1-10 lbs. Seldom carries 11-50 lbs.
Pushing/Pulling
Constantly pushes/pulls 1-10 lbs. Occasionally pushes/pulls 11-20 lbs.
Reaching
Constant knee to shoulder reaching. Seldom overhead and at or above shoulder level reaching.
Standing
Constant standing while on job. Sitting allowed on breaks.
Walking
Frequent walking while on job.
Climb/Balance
Seldom. May use step stool while stocking/facing product on high shelves.
Trunk Functions
Frequent neck rotation and bending of head. Occasional bending/stooping, twisting, crouching, and squatting. Seldom kneeling.
Upper Extremity
Constant handling/grasping and repetitive motion while checking, facing, and replacing stock. Frequent fine finger manipulation.
Vision
Use of peripheral vision and depth perception to move around store and push carts in aisles. Near vision used to operate scanner, make change, and troubleshoot equipment.
Hearing
To converse with customers, provide service, and receive questions from employees and customers. Answer pages and telephone.
Speech
To respond to customers and employees and use intercom/telephone.
SAFEWAY, INC. IS AN EQUAL OPPORTUNITY EMPLOYER