Night Store Lead - Customer-First Grocery Ops

Kroger; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Kroger is seeking an experienced department supervisor to lead grocery operations, deliver exceptional customer service, and maintain a safe, clean shopping environment. You will supervise all department functions, coordinate day-to-day activities, and drive performance through staffing and promotions.

Uphold Kroger's values of respect, integrity, and safety. Ideal candidates will have strong communication, basic math skills, and the ability to manage customer flow and inventory while ensuring

Qualifications

• Effective communication is required for a fast-paced retail environment.
• Basic math skills (counting, adding, subtracting) are necessary for daily operations.
• Ability to remain composed and perform under pressure in a dynamic store setting.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job information to associates.
• Collaborate with associates to achieve store goals.
• Set department performance goals and empower staff to meet targets.
• Schedule to manage customer volume during hours of operation.
• Train associates on performance and participate in appraisals.
• Ensure compliance with laws, and company policies.
• Know products and respond to customer questions, offering suggestions.
• Inform customers of specials and promotions.
• Develop and implement a department business plan to drive results.
• Plan and execute sales promotions with store management.
• Monitor inventory and adjust as needed.
• Assist in budget, P&L reviews, and financial reporting.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Kroger is seeking an experienced department supervisor to lead grocery operations, deliver exceptional customer service, and maintain a safe, clean shopping environment. You will supervise all department functions, coordinate day-to-day activities, and drive performance through staffing and promotions.

Uphold Kroger's values of respect, integrity, and safety. Ideal candidates will have strong communication, basic math skills, and the ability to manage customer flow and inventory while ensuring