Night Grocery Department Leader – Customer & Ops

Kroger; Temecula (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger is seeking a department leadership role to create an outstanding customer experience and supervise all functions of the department. You will support day-to-day grocery operations, uphold Customer 1st initiatives, and reinforce Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include leading associates, communicating information, planning promotions, training staff, and ensuring compliance with safety and financial guidelines.

Qualifications

• Effective communication skills are essential for team coordination and customer interactions.
• Knowledge of basic math is required for cash handling and inventory tasks.
• Ability to handle stressful situations to maintain service quality and store operations.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates at all levels.
• Collaborate with associates to achieve store goals.
• Establish department performance goals and empower staff to meet targets.
• Develop scheduling to manage customer volume and staffing.
• Train associates on performance and conduct performance appraisals.
• Adhere to laws and company guidelines.
• Know products in the department and advise customers.

Skills

Effective communication

Basic math

Stress management

Education

High school education or equivalent

Job description

Kroger is seeking a department leadership role to create an outstanding customer experience and supervise all functions of the department. You will support day-to-day grocery operations, uphold Customer 1st initiatives, and reinforce Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include leading associates, communicating information, planning promotions, training staff, and ensuring compliance with safety and financial guidelines.