Night Store Associate — Customer Experience

Kroger Family of Companies

Livonia (MI)

On-site

USD 1,653,000 - 2,066,000

Full time

4 days ago
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Job summary

Kroger Family of Companies in Michigan is seeking a dedicated team member to deliver outstanding customer service, maintain a safe and clean store environment, and assist the department manager in achieving sales and profit goals. You will help customers, stock and label merchandise, and uphold safety and quality standards.

Responsibilities include answering questions, recommending products, monitoring dates and temperatures, and reporting discrepancies.

Qualifications

  • Ability to handle stressful situations.
  • Knowledge of basic math (counting, addition, and subtraction).
  • Effective communication skills.

Responsibilities

  • Create an environment where customers feel welcome and appreciated by answering questions about products.
  • Know products in department and respond to questions with suggestions.
  • Recommend grocery items and inform customers about specials.
  • Check product quality and dates to ensure freshness.
  • Label, stock, and inventory department merchandise; provide fresh products.
  • Report ordering/shipping discrepancies to the department manager.
  • Display a positive attitude and stay current with ads.
  • Adhere to all food safety regulations and maintain proper temperatures and logs.
  • Reinforce safety programs and report unsafe conditions to management.
  • Inspect equipment and notify managers of needed repairs.
  • Notify management of accidents and report safety risks or theft.

Skills

Ability to stay calm
Math basics
Effective communication

Job description

Kroger Family of Companies in Michigan is seeking a dedicated team member to deliver outstanding customer service, maintain a safe and clean store environment, and assist the department manager in achieving sales and profit goals. You will help customers, stock and label merchandise, and uphold safety and quality standards.

Responsibilities include answering questions, recommending products, monitoring dates and temperatures, and reporting discrepancies.

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