Night Store Clerk: Customer-First Service & Safety

Kroger Family of Companies; Spring (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Family of Companies is looking for a Customer Service Associate to create outstanding experiences, maintain a safe, clean store, and support department goals. You will assist the department manager, answer questions, stock shelves, and uphold food safety standards.

Join a team that values respect, integrity, and safety while helping customers find products and enjoy a positive shopping environment.

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills
• Any retail experience
• Second language (speaking, reading and/or writing)

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job description

The Kroger Family of Companies is looking for a Customer Service Associate to create outstanding experiences, maintain a safe, clean store, and support department goals. You will assist the department manager, answer questions, stock shelves, and uphold food safety standards.

Join a team that values respect, integrity, and safety while helping customers find products and enjoy a positive shopping environment.