Night Stocker & Customer Service Associate - Seasonal

Michaels; Port Saint Lucie (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels is hiring for a Store Associate in Port Saint Lucie, FL. You will help customers shop, locate products, and provide solutions, while ensuring a fast, friendly checkout experience with proper cash handling.

You will engage customers in the Rewards program, assist with omni-channel processes, and support truck unloading, stocking, and planograms to maintain an in-stock store. Preferred candidates have retail or customer service experience.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs).
• Complete merchandise recovery and maintenance including the go back process and store recovery.

Skills

Retail experience

Customer service

Job description

Michaels is hiring for a Store Associate in Port Saint Lucie, FL. You will help customers shop, locate products, and provide solutions, while ensuring a fast, friendly checkout experience with proper cash handling.

You will engage customers in the Rewards program, assist with omni-channel processes, and support truck unloading, stocking, and planograms to maintain an in-stock store. Preferred candidates have retail or customer service experience.