Night Stock & Customer Service Associate

Five Below; Tinley Park (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

Five Below is hiring for an entry-level store associate in Tinley Park. You will greet and assist customers, share product knowledge, and guide guests to merchandise while offering recommendations. You’ll also support promotions, restocking, and daily store operations with a focus on fast, friendly service.

Flexible shifts include days, evenings, weekends, and possible overnight schedules. This role emphasizes teamwork, customer care, and building sales through suggestive selling and excellent

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld/devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.

Responsibilities

• Greet and assist customers promptly, handling multiple customers efficiently.
• Understand and meet customer needs with product knowledge and recommendations.
• Promote store events and promotions to enhance shopping experience and sales.
• Resolve customer concerns, aiming to turn returns into exchanges when possible.
• Communicate needs to management regarding merchandise restocking and feedback.
• Support team goals and contribute to a positive work environment.

Skills

Good communicator

Handle customer interactions

Flexible schedule

Tech-savvy

Active listener

Job description

Five Below is hiring for an entry-level store associate in Tinley Park. You will greet and assist customers, share product knowledge, and guide guests to merchandise while offering recommendations. You’ll also support promotions, restocking, and daily store operations with a focus on fast, friendly service.

Flexible shifts include days, evenings, weekends, and possible overnight schedules. This role emphasizes teamwork, customer care, and building sales through suggestive selling and excellent