Seasonal Sales Associate - Flexible, Fast-Paced Store Role

Five Below Inc; Chicago (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

Five Below in Chicago is seeking part-time Sales Associates who thrive on delivering outstanding customer service and driving store sales. You will greet customers, share product knowledge, stock shelves, and ensure the floor is inviting and well-organized.

The role requires flexibility to work day, evening, weekends, and possibly overnight shifts. Basic tech comfort with cash registers and handheld devices is preferred, and training is provided to learn procedures on the job.

Qualifications

• Excellent customer service skills and ability to engage with shoppers.
• Strong communicator with customers and team members.
• Willing to learn technology including cash registers and devices.
• Able to handle customer interactions courteously and professionally.
• Able to learn on-the-job procedures and gather needed information.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Tech savvy

Flexibility

Problem solving

Job description

Five Below in Chicago is seeking part-time Sales Associates who thrive on delivering outstanding customer service and driving store sales. You will greet customers, share product knowledge, stock shelves, and ensure the floor is inviting and well-organized.

The role requires flexibility to work day, evening, weekends, and possibly overnight shifts. Basic tech comfort with cash registers and handheld devices is preferred, and training is provided to learn procedures on the job.