Night SOC Supervisor: Lead Security Operations

Securitas Security Services USA, Inc.; Weymouth (MA); On-site; USD 38,572 - 42,705; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Company-paid life insurance

Disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas Security Services USA, Inc. is seeking a Security Operations Center Supervisor in Hingham, MA. The role oversees SOC daily operations, manages SOC Analysts, and coordinates incident response to protect people, property, and assets.

Schedule: Thursday–Saturday, 10:30pm–6:30am. Pay: $28.85/hour. The supervisor ensures compliance with post orders and maintains communication with clients and site management.

Qualifications

• High school diploma or equivalent required; higher degree preferred.
• 2–4 years in a Security Operations Center with 1 year in a supervisory role.
• Proficient with Avigilon Control Center and other access control systems.
• Strong leadership, communication and decision‑making under pressure.
• Experience in report writing, investigations and coordinating with external agencies.
• Proficiency with Microsoft Office and incident tracking software.
• Ability to train and motivate a diverse 24/7 security team.
• Professional conduct and background clearance standards.

Responsibilities

• Supervise, train, and mentor SOC Analysts and ensure adherence to procedures.
• Oversee monitoring with Avigilon and other security systems across client sites.
• Respond to incidents, alarms, and emergencies and document actions.
• Perform quality checks on reports, shift summaries, and communications.
• Coordinate with site supervisors, law enforcement, and managers during incidents.
• Develop, review, and update SOC post orders, policies, and SOPs.
• Ensure proper shift coverage and timely information flow between shifts.
• Assist in performance evaluations and ongoing staff development.
• Provide leadership during emergencies and maintain command presence.

Skills

Leadership

Communication

Decision-making under pressure

Team motivation

Training others

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Avigilon Control Center (ACC)

Video management systems

Access control systems

Microsoft Office Suite

Incident tracking software

Job description

Securitas Security Services USA, Inc. is seeking a Security Operations Center Supervisor in Hingham, MA. The role oversees SOC daily operations, manages SOC Analysts, and coordinates incident response to protect people, property, and assets.

Schedule: Thursday–Saturday, 10:30pm–6:30am. Pay: $28.85/hour. The supervisor ensures compliance with post orders and maintains communication with clients and site management.