Night SOC Security Specialist (CCTV & Access)

Green Thumb Industries (GTI); Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking an on-site Physical Security Operations Center (SOC) Specialist to join our Asset Protection team. You will monitor CCTV, alarm systems, and access control across GTI facilities, respond to incidents, and coordinate with internal teams and law enforcement to protect people and assets.

This night-shift role requires strong situational awareness, calm decision making under pressure, and clear communication.

Qualifications

• 3+ years in physical security, dispatch, emergency operations, or SOC environment preferred.
• Experience with CCTV monitoring, alarm response, and access control systems preferred.
• Adaptable, solutions-oriented with strong critical thinking and decision-making skills.
• Strong verbal and written communication skills under pressure.
• Proven ability to multi-task and prioritize effectively in high-pressure situations.
• Ability to work nights/weekends and adapt to changing priorities.
• Professional integrity and ability to handle confidential information.
• High School Diploma preferred; college degree preferred.

Responsibilities

• Monitor CCTV, alarm systems, CEM platforms (Everbridge), and access control to detect and respond to security incidents across GTI facilities.
• Act as the first point of contact for physical security events, including panic and hold up button activations, alarms, and emergency notifications.
• Coordinate with internal partner teams (cybersecurity, IT, facilities) to mitigate disruptions and restore operations.
• Liaise with site leadership and law enforcement during and after incidents to ensure safety and compliance.
• Execute incident management protocols, document events, and maintain detailed logs.
• Deliver real-time situational awareness and risk assessments to leadership during critical events.
• Manage service calls for security equipment and support troubleshooting through ticket systems.
• Perform remote audits, alarm testing, and credential updates.
• Participate in After Action Reviews to identify improvements and actionable solutions.
• Contribute to development and enhancement of security protocols and business continuity plans.

Skills

Physical security

Multitasking

Communication under pressure

Decision making

Team coordination

Education

High School Diploma

Bachelor’s degree preferred

Tools

CCTV monitoring

Alarm systems

Access control systems

Everbridge

Job description

Green Thumb Industries (GTI) is seeking an on-site Physical Security Operations Center (SOC) Specialist to join our Asset Protection team. You will monitor CCTV, alarm systems, and access control across GTI facilities, respond to incidents, and coordinate with internal teams and law enforcement to protect people and assets.

This night-shift role requires strong situational awareness, calm decision making under pressure, and clear communication.