Night Shift Warehouse Group Lead

URBN Urban Outfitters, Inc.; Gap, Northern (PA, KY); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Group Lead at our Gap, PA facility. The role centers on leading warehouse associates, maintaining SLAs, and ensuring efficient workflows. A strong emphasis is placed on problem-solving, communication, and teamwork in a fast-paced environment.

The position requires 18+ years old, a high school diploma or GED, and 1–2 years of leadership experience. Shifts run Monday to Thursday, 5:00pm–3:30am, with potential overtime as needed.

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1 to 2 years of equivalent job experience; team building and leadership skills.
• Works well under pressure and time constraints, dependable and with a sense of urgency.
• Excellent organizational and efficiency skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Able to work with minimal supervision.
• Maintain acceptable attendance and must be able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Organization

Problem-solving

Communication

Team orientation

Time management

Education

High school diploma or GED

Job description

URBN Urban Outfitters, Inc. is seeking a Group Lead at our Gap, PA facility. The role centers on leading warehouse associates, maintaining SLAs, and ensuring efficient workflows. A strong emphasis is placed on problem-solving, communication, and teamwork in a fast-paced environment.

The position requires 18+ years old, a high school diploma or GED, and 1–2 years of leadership experience. Shifts run Monday to Thursday, 5:00pm–3:30am, with potential overtime as needed.