Warehouse Group Lead - Lead, Optimize & Develop Ops

Nuuly; Whitewood (PA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Employee discounts

Retirement savings

Job summary

URBN in Levittown, PA is seeking a Group Lead for our warehouse operations. This role leads associates, ensures SLA adherence, and maintains workflow efficiency in a dynamic, detail-oriented environment. The position runs Monday through Friday, 8am–5pm, with opportunities to develop staff and improve processes.

The role requires strong leadership, problem-solving, and excellent communication, with a focus on safety and quality in daily tasks. Local candidates preferred; relocation not specified.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• 1 to 2 years of equivalent job experience; team building and leadership skills.
• Works well under pressure and time constraints, dependable and with a sense of urgency.
• Excellent organizational and efficiency skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Able to work with minimal supervision.
• Comprehend and follow work instructions to meet productivity and quality standards.
• Maintain acceptable attendance and must be able to work overtime as required.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Team building

Organizational skills

Problem solving

Communication

Time management

Attention to detail

Work under pressure

Education

High school diploma or GED

Job description

URBN in Levittown, PA is seeking a Group Lead for our warehouse operations. This role leads associates, ensures SLA adherence, and maintains workflow efficiency in a dynamic, detail-oriented environment. The position runs Monday through Friday, 8am–5pm, with opportunities to develop staff and improve processes.

The role requires strong leadership, problem-solving, and excellent communication, with a focus on safety and quality in daily tasks. Local candidates preferred; relocation not specified.