Night Shift Valet & Guest Service Attendant

Towne; Florida; Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests, handle parking and vehicle retrieval, and assist with luggage during arrival and departure. You will greet guests, provide directions and local information, and maintain accurate ticketing and revenue records.

Ideal candidates have a GED or high school diploma, a valid driver’s license, and basic English and arithmetic skills.

Qualifications

• High school diploma or GED is required.
• Must hold a valid driver’s license or be within commuting distance.
• One month related experience or training or an equivalent education/experience combination.
• Knowledge of customer service principles and processes.
• Ability to read and write English and to perform basic arithmetic.

Responsabilités

• Maintains a pleasant, friendly, professional demeanor with guests, coworkers, and clients (25%).
• Greets guests and uses appropriate salutations and has good phone etiquette (10%).
• Parks and retrieves vehicles carefully and assists with bell services and luggage (20%).
• Assists guests with directions, taxis, reservations, and local information (10%).
• Explains parking rates and handles ticketing, keys, and revenue documentation (35%).
• The total time for all functions is 100%.

Connaissances

Customer service

English literacy

Cash handling

Time management

Driving license

Parking skills

Formation

GED

Description du poste

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests, handle parking and vehicle retrieval, and assist with luggage during arrival and departure. You will greet guests, provide directions and local information, and maintain accurate ticketing and revenue records.

Ideal candidates have a GED or high school diploma, a valid driver’s license, and basic English and arithmetic skills.