Night Shift Shelter Safety & Support Lead

Mercy House; Bellflower (CA); On-site; USD 37,000 - 54,000; Full time

Job summary

Mercy House Overnight Shelter Specialist is responsible for supporting the Emergency Shelter Program during overnight shifts, ensuring cleanliness and safety of the facility. Responsibilities include nightly deep cleans, wellness checks, emergency support, and assisting with logistics such as food distribution and transportation.

The role requires strong communication skills and the ability to work with a diverse, vulnerable population, with emphasis on client-centered, trauma-informed care.

Qualifications

• High level of tolerance and understanding for individuals with urgent multiple health and case management needs.
• Client-focused, trauma-informed, housing-focused shelter approach.

Responsibilities

• Perform nightly deep cleans to maintain facility health and safety.
• Conduct wellness checks and respond to emergencies.
• Provide late-night transportation and food distribution support.
• Maintain safety by communicating with security and keeping logs updated.
• Assist with program logistics and housing discussions with shelter guests.

Skills

Strong communication

Trauma-informed approach

Diversity sensitivity

Crisis intervention

Job description

Mercy House Overnight Shelter Specialist is responsible for supporting the Emergency Shelter Program during overnight shifts, ensuring cleanliness and safety of the facility. Responsibilities include nightly deep cleans, wellness checks, emergency support, and assisting with logistics such as food distribution and transportation.

The role requires strong communication skills and the ability to work with a diverse, vulnerable population, with emphasis on client-centered, trauma-informed care.