Night-Shift Service Dispatch Specialist

All-Fleet-Inc; Zion (IL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Career growth

Fast-paced environment

Supportive team

Job summary

All Fleet Inc. is seeking a 3rd Shift Service Dispatch Coordinator in the United States. The role focuses on late-night service requests, urgent breakdowns, and keeping technicians moving through efficient dispatch.

You’ll own inbound requests, coordinate mobile diesel technicians, and optimize routes to minimize delays while maintaining high customer satisfaction. Excellent communication and tech-savvy abilities are essential for success.

Qualifications

• Experience working night shifts in a fast-paced setting.
• Familiarity with dispatch software and urgent service coordination.
• Ability to manage multiple service requests with composure and efficiency.

Responsibilities

• Own inbound service requests and ensure timely handling.
• Dispatch and coordinate mobile diesel technicians to maximize speed and coverage.
• Strategize routes and resource allocation to prevent delays.
• Manage high-value accounts and maintain client satisfaction.
• Resolve emergencies in real time and adjust schedules as needed.
• Communicate effectively via calls, texts, and digital systems.
• Track performance and maintain logs and reports.

Skills

Night shift experience

Dispatch software

High-pressure environment

Tools

Multi-line phones

Digital logs

Job description

All Fleet Inc. is seeking a 3rd Shift Service Dispatch Coordinator in the United States. The role focuses on late-night service requests, urgent breakdowns, and keeping technicians moving through efficient dispatch.

You’ll own inbound requests, coordinate mobile diesel technicians, and optimize routes to minimize delays while maintaining high customer satisfaction. Excellent communication and tech-savvy abilities are essential for success.