Night Shift Resident Support Specialist

Community Housing Innovations, Inc.; Wading River (NY); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental and vision plans

Flexible spending account

401(k) retirement plan

Life insurance

Employee Assistance Program

Monthly trainings and career develop m

Job summary

Community Housing Innovations (CHI) seeks a full-time Resident Support Specialist for our Wading River location. You will provide a safe, structured environment for CHI residents and staff during tours of duty.

The RSS coordinates and verifies client movement while monitoring conduct and behavior. Responsibilities include signaling visibility, screening visitors, conducting rounds, logging incidents, and supporting administrative duties at the front desk.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1-2 years of experience preferred.
• Communication: Excellent verbal and written communication; English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgments.
• Other Skills: Independent or team worker, highly organized, able to meet deadlines, multitask, and maintain attention to detail.

Responsibilities

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

Skills

Verbal communication

Written communication

Spanish bilingual

MS Windows

MS Office

Multitasking

Attention to detail

Organization

Negotiation

Education

High School Diploma or GED

Job description

Community Housing Innovations (CHI) seeks a full-time Resident Support Specialist for our Wading River location. You will provide a safe, structured environment for CHI residents and staff during tours of duty.

The RSS coordinates and verifies client movement while monitoring conduct and behavior. Responsibilities include signaling visibility, screening visitors, conducting rounds, logging incidents, and supporting administrative duties at the front desk.