Night-Shift PBX Operator & Receptionist (Healthcare)

St. Francis Medical Center; Denville (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K retirement plan

Tuition reimbursement

Paid time off

Job summary

Saint Clare's Health is seeking a PBX Operator / Receptionist for the night shift. You will answer the switchboard, greet visitors, direct them to the right departments, and monitor alarms in accordance with hospital codes and procedures. Strong communication and interpersonal skills are essential for this role.

Prior PBX or receptionist experience is preferred, as is a background in office settings. A customer-service mindset helps ensure smooth daily operations and patient interactions across

Qualifications

• High School Diploma or equivalent required.
• Prior PBX experience preferred.
• Experience in office or receptionist roles is valued.
• Strong written, verbal communication and interpersonal skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving abilities are beneficial.
• Customer service experience is a plus.

Responsibilities

• The PBX Operator / Receptionist answers the switchboard and pages overhead, greets and directs visitors to the appropriate departments.
• Monitors hospital alarms and follows policy and procedures for all emergency codes.
• Maintains effective communication with patients, visitors and staff across the hospital.
• Supports a professional, courteous environment on all shifts.

Skills

Communication skills

Customer service

Multi-tasking

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Saint Clare's Health is seeking a PBX Operator / Receptionist for the night shift. You will answer the switchboard, greet visitors, direct them to the right departments, and monitor alarms in accordance with hospital codes and procedures. Strong communication and interpersonal skills are essential for this role.

Prior PBX or receptionist experience is preferred, as is a background in office settings. A customer-service mindset helps ensure smooth daily operations and patient interactions across