Night-Shift Patient Access Specialist

Trinity Health MI; Grand Rapids (MI); On-site; USD 19,000 - 30,000; Part time

Job summary

Trinity Health MI in Grand Rapids, MI seeks a Part-time Patient Access Representative for the night shift to greet patients, verify demographics, perform insurance eligibility checks, and collect signatures to enable smooth service delivery.

The role involves data entry in the patient accounting system, guiding patients, and referring appropriate cases to financial counseling while supporting escort and directional needs across the facility.

Qualifications

• 1 year customer service experience required.
• HS Diploma or equivalent.
• HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

• Greet patients and verify demographic, clinical and insurance information during registration.
• Enter patient/guarantor data into the patient accounting system and obtain required signatures.
• Perform online insurance eligibility verification and notify patients of liabilities.
• Refer cases to financial counseling and provide escort or directions as needed.

Skills

Customer service

Education

HS Diploma or equivalent

HFMA CRCR or NAHAM CHAA within 1 year

Job description

Trinity Health MI in Grand Rapids, MI seeks a Part-time Patient Access Representative for the night shift to greet patients, verify demographics, perform insurance eligibility checks, and collect signatures to enable smooth service delivery.

The role involves data entry in the patient accounting system, guiding patients, and referring appropriate cases to financial counseling while supporting escort and directional needs across the facility.