Night Shift Outbound Assistant Manager

Webstaurantstore

Baytown (TX)

On-site

USD 55,000 - 75,000

Full time

21 hours ago

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Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

AT&T Verizon Discount

Bonus Opportunities

Adoption Assistance

Job summary

Webstaurantstore is seeking an Assistant Manager to oversee inbound and outbound operations, including receiving, picking, packing, consolidating, shipping, inventory control, and returns. You will champion productivity improvements and ensure staff training and safety.

Lead up to 30 employees, monitor daily metrics, drive efficiency, and maintain high customer satisfaction in a fast-paced distribution environment. Strong leadership and communication are essential.

Qualifications

Minimum of 2 years of relevant experience in operations leadership.
Experience working in a distribution environment preferred.
No formal degree required; relevant skills and experience valued.

Responsibilities

Manage day-to-day decisions regarding input, movement, process, and output of operations.
Supervise up to 30 employees; coach, train and develop staff in best practices.
Monitor metrics and resolve operating issues; oversee corrective actions.
Communicate department goals and company policies clearly to teams.
Lead meetings to review metrics, improvements, and quarterly initiatives.
Ensure staffing levels and safety regulations are followed.
Identify opportunities for productivity and cost improvements.

Skills

MS Office

Analytical thinking

Communication skills

Multitasking

Adaptability

Customer service

Job description

Job Summary

The Assistant Manager is responsible for overseeing various segments of inbound and outbound operations, including receiving, picking, packing, consolidating, shipping, inventory control, and returns. This role is challenged to develop new tools and resources that increase productivity and support the growth of our business. This position maintains extensive knowledge of the various procedures and operations protocols while developing and implementing improvements that increase efficiencies and customer satisfaction. The Assistant Manager is responsible for ensuring that all new employees receive proper training in relevant areas and maintaining a high level of proficiency among current employees.

Job Summary

Responsibilities

Manage day-to-day decisions regarding the input, movement, process, and output of operations to ensure increased quality, inventory accuracy and service
Supervise up to 30 employees to achieve high performance standards while coaching, training and developing employees in industry best practices
Monitor daily, weekly, and monthly metrics for assigned departments; identify and resolve operating issues as needed, including oversight of corrective actions and progressive discipline process
Provide clear and frequent communication to all teams regarding department productivity, Company policies and procedures
Actively engage in “MBWA” or managing by walking around and serve as a role model of Company culture
Maintain adequate staffing levels for assigned departments to ensure operating metrics are met consistently; may include the coordination of shift change bids and related programs
Interact with employees regularly to promote a high level of engagement and ensure all safety regulations/rules are followed
Lead weekly and monthly manager meetings to share information including metrics review, areas of improvement, employee relations issues, and updates on quarterly initiatives and related projects
Identify and delegate quarterly initiatives to team members; promote and monitor progress to ensure quarterly goals are met
Maintain a high level of operating knowledge and positive employee relations by working at minimum one day each month with each department and/or shift
Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency
Provide backup coverage for department managers during absences, which may require working additional days as needed
Provide backup coverage for department managers during absences, which may require working additional days as needed
Other duties as assigned

Physical Requirements

Work is performed while standing and/or walking, up to and including 12 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Experience

Minimum of 2 years of relevant experience in operations leadership.
Experience working in a distribution environment preferred.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong analytical and problem-solving skills required
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Customer service-oriented attitude with a demonstrated desire to exceed expectations

Working Environment

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits