Night Shift Operations Manager — Lead Teams & Improve

Webstaurantstore; Cumberland (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

401(k) matching

Bonus Opportunities

Life Insurance

Job summary

Webstaurantstore in Cumberland, MD, is seeking a skilled Shift Manager to oversee inbound and outbound operations, develop tools to boost productivity, and drive customer satisfaction. You will train new staff and maintain proficiency across departments, ensuring safety and quality standards are met.

You will lead a large team, monitor daily metrics, and implement process improvements while collaborating with managers to achieve quarterly goals.

Qualifications

• Minimum 2 years of operations management experience.
• 2–3 years’ experience with receiving and inventory management preferred.
• Bachelor’s degree or related experience preferred."

Responsibilities

• Oversee inbound and outbound operations including receiving, picking, packing, and shipping.
• Supervise 30–50 employees and coach to high performance.
• Monitor metrics and enforce corrective actions as needed.
• Train new employees and maintain proficiency across teams.
• Lead weekly/monthly manager meetings and communicate updates.

Skills

MS Office

Analytical thinking

Communication

Multi-tasking

Customer service

Education

Associate degree

Bachelor's degree preferred

Tools

MS Excel

Job description

Webstaurantstore in Cumberland, MD, is seeking a skilled Shift Manager to oversee inbound and outbound operations, develop tools to boost productivity, and drive customer satisfaction. You will train new staff and maintain proficiency across departments, ensuring safety and quality standards are met.

You will lead a large team, monitor daily metrics, and implement process improvements while collaborating with managers to achieve quarterly goals.