Night-Shift Mezzanine Operations Supervisor

DHL Express; Erlanger (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

DHL Express is seeking a Mezzanine Operations Supervisor (L2, 3rd Shift) to join the CVG Hub in Erlanger, Kentucky. This leadership role supervises daily mezzanine operations and ensures safe, efficient movement of express cargo across the hub network.

The successful candidate will lead frontline teams, drive operational excellence, uphold safety and compliance, and maintain service quality in a fast-paced logistics environment, including staffing, KPIs, and cross-functional collaboration.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years in logistics, transportation, warehousing, or related operations.
• Leadership or supervisory experience preferred.

Responsibilities

• Lead, coach, and develop a team of operational employees to achieve safety, quality, and productivity goals.
• Ensure daily staffing plans are developed and executed to support operational demands.
• Monitor, track, and maintain KPIs and operational metrics.
• Conduct timecard reviews and audits to ensure accuracy and compliance.
• Facilitate daily team meetings, safety briefings, and operational communications.
• Oversee frontline operations to ensure efficient cargo processing and movement.
• Promote a culture of safety by ensuring adherence to all company, regulatory, and airport requirements.
• Identify operational challenges and implement effective solutions to improve performance and service levels.
• Collaborate with cross-functional teams to support network objectives and customer expectations.
• Ensure compliance with DHL policies, procedures, and performance standards.

Skills

Leadership

Communication

Analytical skills

Staffing management

MS Office

Safety consciousness

Problem solving

Radio communication

Education

High School Diploma or GED

Job description

DHL Express is seeking a Mezzanine Operations Supervisor (L2, 3rd Shift) to join the CVG Hub in Erlanger, Kentucky. This leadership role supervises daily mezzanine operations and ensures safe, efficient movement of express cargo across the hub network.

The successful candidate will lead frontline teams, drive operational excellence, uphold safety and compliance, and maintain service quality in a fast-paced logistics environment, including staffing, KPIs, and cross-functional collaboration.