Mezzanine Ops Supervisor - Safety & KPIs Lead (3rd Shift)

Joinimagine; Erlanger (KY); On-site; USD 55,000 - 70,000; Full time

Job summary

DHL Express is seeking a Mezzanine Operations Supervisor (L2, 3rd Shift) to join the CVG Hub in Erlanger, Kentucky. This leadership role supervises daily mezzanine operations and ensures safe, efficient, and timely movement of express cargo throughout the hub network.

The successful candidate will oversee frontline operations, drive operational excellence, promote a strong safety culture, and ensure compliance with company policies and customer requirements in a fast-paced logistics environment.

Qualifications

• High School Diploma or GED required.
• 2+ years in logistics/warehousing or related operational environment.
• Prior leadership or supervisory experience preferred.

Responsibilities

• Lead, coach, and develop a team of operational employees to achieve safety, quality, and productivity goals.
• Develop and execute daily staffing plans to support operational demands.
• Monitor KPIs and operational metrics to drive performance.
• Conduct timecard reviews and audits for accuracy and compliance.
• Facilitate daily team meetings, safety briefings, and effective communications.
• Oversee frontline operations to ensure efficient cargo processing and movement.
• Promote safety and ensure adherence to company, regulatory, and airport requirements.
• Identify and solve operational challenges to improve performance and service levels.
• Collaborate with cross-functional teams to meet network objectives and customer expectations.
• Ensure compliance with DHL policies and performance standards.

Skills

Leadership

Staffing

KPIs

Timecard audits

Safety culture

Compliance

Cross-functional teamwork

Communication

Microsoft Office

Airport badge

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

DHL Express is seeking a Mezzanine Operations Supervisor (L2, 3rd Shift) to join the CVG Hub in Erlanger, Kentucky. This leadership role supervises daily mezzanine operations and ensures safe, efficient, and timely movement of express cargo throughout the hub network.

The successful candidate will oversee frontline operations, drive operational excellence, promote a strong safety culture, and ensure compliance with company policies and customer requirements in a fast-paced logistics environment.