Night-Shift Market Operations Analyst | Real-Time Support (Remote)

Memx; Georgia; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Work From Home

Training & Development

Wellness Resources

Regional benefits

Job summary

MEMX is seeking a Market Operations Analyst to join our International Team. You will be the first point of contact for exchange members, handling inquiries, logging tickets, and monitoring trading systems to mitigate risks.

You’ll support FIX and SBE protocols, perform real-time data analysis, and collaborate across internal and external groups to resolve issues. Shift is 9:00pm–6:00am ET, with initial Sunday–Thursday hours, moving later to Saturday–Wednesday.

Qualifications

• 3 to 5 years or more of trade desk or operations desk experience at a broker dealer or exchange.
• Effective and clear communicator that is able to handle complex issues with customers and internal groups in high pressure situations.
• Experience supporting FIX and SBE Protocols.
• Strong data analytics capabilities with the ability to write basic queries in SQL, Groovy or Python.
• Must be confident working with real-time monitoring to identify issues and help solve problems.
• Knowledge of U.S. equity markets, market structure, and clearing.
• Willingness to obtain necessary licenses as directed by Compliance.
• Desire to learn new things and be flexible in a quickly changing environment.
• Ability to perform multiple tasks simultaneously in a complex operational setting.
• Self-starter who can work independently.

Responsibilities

• Answering phone calls from clients.
• Responding to emails and Jira tickets.
• Verifying and monitoring trading and clearing systems.
• Investigating issues using internal and external tools.
• Liaising with other Market Operations team members and other internal/external groups to resolve issues.
• Ad-hoc project work as required.

Skills

Effective communicator

Data analytics

Self-starter

Independent worker

Tools

SQL

Groovy

Python

FIX

SBE Protocols

Job description

MEMX is seeking a Market Operations Analyst to join our International Team. You will be the first point of contact for exchange members, handling inquiries, logging tickets, and monitoring trading systems to mitigate risks.

You’ll support FIX and SBE protocols, perform real-time data analysis, and collaborate across internal and external groups to resolve issues. Shift is 9:00pm–6:00am ET, with initial Sunday–Thursday hours, moving later to Saturday–Wednesday.