Night Shift Logistics Support Specialist

Scotlynn; Fort Myers (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Job summary

Scotlynn in Fort Myers, FL is hiring a Logistics Support Representative for the full-time night shift. You will coordinate truckload transportation, work with carriers, suppliers, and vendors to ensure on-time pickups and deliveries, and provide frontline customer service and operational support.

The role requires open availability for nights and weekends, strong interpersonal and communication skills, and the ability to manage high-volume calls while maintaining accurate data in the fleet

Qualifications

• Strong interpersonal and verbal communication skills.
• Ability to problem-solve and think critically under pressure.
• Experience in fast-paced, high-volume environments.
• Customer service experience, including conflict resolution.
• Excellent multitasking and time-management abilities.
• Detail-oriented with strong note-taking skills.
• Clean background and driving record.

Responsibilities

• Manage high volumes of incoming calls with professionalism and efficiency.
• Schedule and confirm pick-up and delivery appointments with shippers and receivers.
• Monitor freight movement, including loading, unloading, and transit timelines.
• Collaborate with supervisors and account managers to resolve issues.
• Accurately input data and notes into the fleet management system.
• Perform clerical tasks as needed during low-call periods.

Job description

Scotlynn in Fort Myers, FL is hiring a Logistics Support Representative for the full-time night shift. You will coordinate truckload transportation, work with carriers, suppliers, and vendors to ensure on-time pickups and deliveries, and provide frontline customer service and operational support.

The role requires open availability for nights and weekends, strong interpersonal and communication skills, and the ability to manage high-volume calls while maintaining accurate data in the fleet