Night-Shift Logistics CS Rep: Shipments & Billing

XPO Logistics Freight Inc.; Blythe (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

PTO 13 days first year

9 paid holidays

401(k) with company match

Education assistance

Job summary

XPO Logistics Freight Inc. in California is seeking a Customer Service Representative to support customers, bill shipments, and resolve inquiries on a fast-paced dock environment.

The role requires strong communication, MS Office proficiency, and the ability to work a variety of shifts, including nights and weekends. The position offers comprehensive health benefits from day one, life and disability coverage, and a 401(k) with company match, along with PTO and holidays.

Qualifications

• 2 years of customer service experience.
• Strong computer, typing and 10-key skills.
• Experience with Microsoft Office.
• Available to work a variety of shifts, including days, evenings, nights and weekends.
• Excellent verbal and written communication skills.

Responsibilities

• Bill shipments according to applicable tariffs and pricing agreements.
• Recognize and resolve documentation errors.
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing.
• Process over, short and damaged freight and related documentation for customer resolution.

Skills

Customer service

Typing

10-key

Microsoft Office

Shift flexibility

Job description

XPO Logistics Freight Inc. in California is seeking a Customer Service Representative to support customers, bill shipments, and resolve inquiries on a fast-paced dock environment.

The role requires strong communication, MS Office proficiency, and the ability to work a variety of shifts, including nights and weekends. The position offers comprehensive health benefits from day one, life and disability coverage, and a 401(k) with company match, along with PTO and holidays.