Night Shift Leader, Bakery & Guest Experience

Insomnia Cookies; Des Moines (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation and sick time off

Pet insurance

Job stability with a growing company

Growth/promotion opportunities

Fun, exciting team environment

Job summary

Insomnia Cookies is seeking a Shift Leader for our Downtown Des Moines store. In this role, you will lead operations during your shift, ensuring exceptional customer service and product quality. You'll support training, maintain efficiency, and adhere to safety practices. The ideal candidate has at least 1 year in a customer service role and excels in communication and leadership. The position offers paid vacation and a fun team environment.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Outstanding communication, time management, and people skills.
• Ability to lead-by-example and motivate others.

Responsibilities

• Provide incredible customer service and quality products to all of our guests.
• Support store leadership by maintaining operations during your shift.
• Ensure a safe, clean working environment following food handling practices.

Skills

Customer service experience

Point of Sales systems

Communication skills

Time management

Leadership ability

Detail oriented

Results-oriented

Job description

Insomnia Cookies is seeking a Shift Leader for our Downtown Des Moines store. In this role, you will lead operations during your shift, ensuring exceptional customer service and product quality. You'll support training, maintain efficiency, and adhere to safety practices. The ideal candidate has at least 1 year in a customer service role and excels in communication and leadership. The position offers paid vacation and a fun team environment.