Night Shift Leader - Bakery & Team Captain

Insomnia Cookies; Chicago (IL); On-site; USD 23,419; Part time

Benefits offered by this job

Pay rate: $17.00/hr

Flexible part-time work schedules

Excellent training & mentorship

Job stability

Growth/promotion opportunities

Fun team environment

FREE cookies with every shift!

Job summary

A popular cookie franchise is hiring a Shift Leader for their Wicker Park store in Chicago. In this role, you will provide excellent customer service, maintain operations during shifts, and lead the Cookie Crew while ensuring a fun and productive environment. Ideal candidates should have at least a year of experience in a customer service role and strong communication skills. Join a rapidly growing company and enjoy perks like free cookies with every shift.

Qualifications

• Minimum 1 year in a customer service role.
• Must be 18 years or older.
• Ability to lift up to 40 lbs.

Responsibilities

• Provide exceptional customer service.
• Maintain operations during shifts.
• Delegate tasks to the Cookie Crew.
• Support training and coaching of team members.
• Ensure cleanliness and safety in the bakery.

Skills

Customer service experience

Point of Sales systems experience

Communication skills

Time management

People skills

Detail-oriented

Outgoing personality

Job description

A popular cookie franchise is hiring a Shift Leader for their Wicker Park store in Chicago. In this role, you will provide excellent customer service, maintain operations during shifts, and lead the Cookie Crew while ensuring a fun and productive environment. Ideal candidates should have at least a year of experience in a customer service role and strong communication skills. Join a rapidly growing company and enjoy perks like free cookies with every shift.