Night Shift Leader - Bakery & Customer Experience

Insomnia Cookies; New York (NY); On-site; USD 22,730 - 24,108; Full time

Benefits offered by this job

Pay rate: $16.50 - $17.50/hr

Flexible part-time work schedules

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability

Achievable growth opportunities

Employee discount and FREE cookies

Job summary

A popular cookie bakery in New York is seeking a Shift Leader to manage store operations and lead the team to deliver outstanding customer service. This role involves overseeing baking and cash handling while ensuring a clean and safe environment. Candidates should have customer service experience, excellent communication skills, and the ability to lead by example. This is a full-time position with flexible schedules and attractive perks, including paid vacation and fun team environment.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Outstanding communication, time management, and people skills.
• Legally eligible to work in the United States.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership by maintaining operations during your shift.
• Prioritize and delegate tasks for baking, cashiering, and cleaning.

Skills

Customer service experience

Point of Sales systems experience

Communication skills

Time management skills

Leadership skills

Job description

A popular cookie bakery in New York is seeking a Shift Leader to manage store operations and lead the team to deliver outstanding customer service. This role involves overseeing baking and cash handling while ensuring a clean and safe environment. Candidates should have customer service experience, excellent communication skills, and the ability to lead by example. This is a full-time position with flexible schedules and attractive perks, including paid vacation and fun team environment.