Night Shift Leader — Bakery Ops & Guest Experience

Insomnia-Cookies; Conway (AR); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved one

Job stability with a rapidly growing,?

Achievable growth/promotion机会

Fun, exciting team environment

Employee discount and FREE cookies

Job summary

Insomnia Cookies is seeking a Shift Leader for our Conway, AR location. You will captain the bakery shift, drive customer service, oversee operations, and mentor the Cookie Crew to maintain quality, safety, and efficiency throughout the shift.

You will lead by example, manage tasks, and ensure adherence to standards while creating a fun and productive environment for the team and guests.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Experience using Point of Sale systems.
• Strong communication and time management skills are required.
• Ability to lead by example and motivate others.

Responsibilities

• Provide excellent customer service and quality products to guests in the bakery.
• Support store leadership by overseeing operations during your shift and coaching team members.
• Prioritize tasks for baking, cashiering, packaging, and cleaning.
• Lead the Cookie Crew and ensure a safe, clean work environment.
• Manage cash handling and deposits in a compliant manner.

Skills

Customer service

POS systems

Communication

Time management

Leadership

Detail orientation

Team motivation

Physical stamina

Tools

POS software

Job description

Insomnia Cookies is seeking a Shift Leader for our Conway, AR location. You will captain the bakery shift, drive customer service, oversee operations, and mentor the Cookie Crew to maintain quality, safety, and efficiency throughout the shift.

You will lead by example, manage tasks, and ensure adherence to standards while creating a fun and productive environment for the team and guests.