Bakery Shift Leader: Night Captain & Growth

Insomnia Cookies; Conway (AR); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Flexible schedules

Paid vacation

Training & mentorship

Pet insurance

Job stability

Growth opportunities

Team environment

Employee discount

Free cookies

Résumé du poste

Insomnia Cookies is seeking a Shift Leader for our Conway, AR store at 185 Farris Road. You will captain the night shift, lead the cookie crew, ensure outstanding customer service, and uphold quality and safety standards while keeping operations smooth.

Responsibilities include supervising staff, delegating tasks, handling cash deposits, and training teammates. You must have at least 1 year in a customer‑focused role and POS experience, with the ability to lift up to 40 lbs.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Excellent communication and people skills.
• Strong time management and leadership abilities.
• Outgoing, friendly, and patient demeanor.
• Ability to lift up to 40 lbs and work on your feet.
• Legally eligible to work in the United States; 18+.

Responsabilités

• Provide incredible customer service and quality products to all guests throughout their experience.
• Support store leadership by maintaining operations during your shift and training team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning.
• Lead the cookie crew and work alongside the team.
• Provide a safe, clean working environment and adhere to food safety practices.
• Manage cash handling and deposits.

Connaissances

Customer service

Communication

Time management

Leadership

People skills

Physical ability

Outils

POS systems

Description du poste

Insomnia Cookies is seeking a Shift Leader for our Conway, AR store at 185 Farris Road. You will captain the night shift, lead the cookie crew, ensure outstanding customer service, and uphold quality and safety standards while keeping operations smooth.

Responsibilities include supervising staff, delegating tasks, handling cash deposits, and training teammates. You must have at least 1 year in a customer‑focused role and POS experience, with the ability to lift up to 40 lbs.