Shift Lead - Night Cookies Bakery Leader

Insomnia Cookies; Conway (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time schedules

Paid vacation and sick time

Interactive training & mentorship

Pet insurance

Job stability with growing company

Growth/promotion opportunities

Fun team environment

Employee discount and free cookies

Job summary

Insomnia Cookies in Coastal Carolina, Conway SC, seeks a Shift Leader to captain nightly operations. You’ll lead by example, ensure exceptional customer service, manage baking, cash handling, and daily store tasks while maintaining a fun, guest-focused atmosphere.

The role offers flexible part-time schedules, training, and growth opportunities with a growing brand; eligibility to work in the U.S. and physical ability to lift up to 40 lbs are required.

Qualifications

• At least 1 year of experience in a customer service role.
• Point of Sale systems experience.
• Strong communication and time-management skills.
• Outgoing, friendly, and patient demeanor.
• Detail oriented with a results-driven mindset.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide excellent customer service and quality products to guests.
• Support store leadership by maintaining shift operations and communicating pertinent information.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Support and work with the Cookie Crew.
• Ensure a safe, clean working environment and proper food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

Communication

Time management

People skills

Lead-by-example

Motivation

Safety awareness

Physical ability

Work eligibility

Tools

Point of Sale systems

Job description

Insomnia Cookies in Coastal Carolina, Conway SC, seeks a Shift Leader to captain nightly operations. You’ll lead by example, ensure exceptional customer service, manage baking, cash handling, and daily store tasks while maintaining a fun, guest-focused atmosphere.

The role offers flexible part-time schedules, training, and growth opportunities with a growing brand; eligibility to work in the U.S. and physical ability to lift up to 40 lbs are required.