Night Shift Leader — Bakery & Guest Experience

Insomnia Cookies, LLC; San Antonio (TX); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time off

Mentorship

Pet insurance

Growth opportunities

Team environment

Employee discount and free cookies

Job summary

Insomnia Cookies in San Antonio, TX is opening a new Gardendale store and seeks Shift Leaders to captain the night shift, oversee baking, customer service, and team mentorship.

We require 1+ year in a customer-focused role, POS experience, strong communication, and the ability to lift up to 40 lbs. Enjoy flexible schedules, daily pay options, and an employee cookie discount as part of our growing bakery family.

Qualifications

• 1+ year of experience in a customer service focused role.
• POS systems experience required.
• Excellent communication and time management skills.
• Outgoing and friendly demeanor with a team mindset.
• Detail oriented and results driven.
• Ability to lead by example and motivate others.
• Must be able to lift up to 40 lbs and be 18+ years old.
• Legally eligible to work in the United States.

Responsibilities

• Provide excellent customer service and quality products to guests.
• Support store leadership by maintaining shift operations and training team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning.
• Lead the Cookie Crew and ensure safety and standards are met.
• Maintain a clean, safe working environment and adhere to food safety practices.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Communication

Time management

People skills

Outgoing demeanor

Detail oriented

Lead by example

Motivate others

Lift up to 40 lbs

Legal to work in US

18+ years

Tools

Point of Sale systems

Job description

Insomnia Cookies in San Antonio, TX is opening a new Gardendale store and seeks Shift Leaders to captain the night shift, oversee baking, customer service, and team mentorship.

We require 1+ year in a customer-focused role, POS experience, strong communication, and the ability to lift up to 40 lbs. Enjoy flexible schedules, daily pay options, and an employee cookie discount as part of our growing bakery family.