Shift Leader

Insomnia Cookies; San Antonio (TX); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Employee discount and FREE cookies

Résumé du poste

A popular bakery in San Antonio is seeking Shift Leaders to join their opening team. As a Shift Leader, you will lead operations, ensure exceptional customer service, and support team members. Enjoy flexible hours, daily pay, and perks like employee discounts and free cookies. Applicants should have at least one year of customer service experience and be legally able to work in the U.S. This full-time role offers competitive pay and growth opportunities.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsabilités

• Provide incredible customer service and quality products.
• Maintain operations during shifts and train staff.
• Manage cash handling and deposits.

Connaissances

Customer service experience

Point of Sale systems

Communication skills

Time management

Leadership

Attention to detail

Ability to lift 40 lbs

Description du poste

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We are opening our newest Insomnia Cookies store in San Antonio, TX this Spring and we are seeking Shift Leaders to join our opening team!
As a Shift Leader at our Gardendale store located at 4316 Gardendale, San Antonio, TX 78240, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OUR SWEET SHIFT LEADER PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient demeanor
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Transportation, Logistics, Supply Chain and Storage

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San Antonio, TX $90,000.00-$130,000.00 1 day ago