Night Shift Leader – Bakery & Guest Experience

Insomnia Cookies; Tyler (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next</

Flexible scheduling

Employee discount (free cookies!)

Job summary

Insomnia Cookies in Tyler, TX is seeking a Shift Leader to oversee bakery operations during your shift, ensuring an exceptional guest experience from start to finish and coaching the Cookie Crew to meet quality, speed and service standards.

You''ll bake, package, and prepare orders, delegate duties, maintain safety and cleanliness, manage cash handling, and partner with store leadership to keep the bakery running at its best; a friendly, energetic, detail‑oriented leader is essential.

Qualifications

• 1+ year in a customer service focused role.
• Experience with Point of Sale systems.
• Excellent communication, time management, and people skills.
• Outgoing, friendly, and patient demeanor.
• Detail oriented with results.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to guests.
• Support store leadership by maintaining operations during your shift and training team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning.
• Lead the Cookie Crew and ensure standards are met.
• Maintain safe, clean, and efficient work environment.
• Handle cash management and deposits.
• Convey updates with store leadership to optimize operations.

Skills

Customer Service

POS Systems

Communication

People Skills

Leadership

Physical Fitness

Age 18+

Eligibility to work US

Tools

POS Systems

Job description

Insomnia Cookies in Tyler, TX is seeking a Shift Leader to oversee bakery operations during your shift, ensuring an exceptional guest experience from start to finish and coaching the Cookie Crew to meet quality, speed and service standards.

You''ll bake, package, and prepare orders, delegate duties, maintain safety and cleanliness, manage cash handling, and partner with store leadership to keep the bakery running at its best; a friendly, energetic, detail‑oriented leader is essential.