Night Shift Lead Program Attendant - Shelter & Support

The Salvation Army USA Western Territory; Spokane (WA); On-site; USD 22,000 - 33,000; Full time

Job summary

The Salvation Army USA Western Territory in Spokane is seeking a Lead Program Attendant to supervise shift staff and guests, ensuring a safe, clean, and supportive environment for individuals facing homelessness or related challenges. This role requires collaboration with the program team and community partners.

The position involves night hours (Fri-Mon), de-escalation training and strong communication skills, with a focus on compassionate service and adherence to center policies.

Qualifications

• High School Diploma or equivalent is required.
• Possess a valid WA State Driver License.
• Criminal and driver background check must be passed.
• Current food handler's card and CPR/First Aid certification or obtain within 30 days of hire.

Responsibilities

• Supervise Program Attendants and guests on shift.
• Ensure safe, clean, and pleasant environment for guests.
• Coordinate meal service or supervision including setup, serving and cleanup.
• Maintain logs and required documentation for shifts.
• Respond to emergencies by contacting on-call supervisor.
• Attend staff meetings and trainings as required.
• Build professional relationships with guests, coworkers and community partners.
• Assist with outreach to recruit program applicants and provide referrals.

Skills

Social services knowledge

Computer skills

Microsoft Office

Verbal and written communication

Interpersonal skills

Team player

Active listening

Driver license

Background check readiness

Education

High School Diploma

Tools

CMIS/HMIS software

Job description

The Salvation Army USA Western Territory in Spokane is seeking a Lead Program Attendant to supervise shift staff and guests, ensuring a safe, clean, and supportive environment for individuals facing homelessness or related challenges. This role requires collaboration with the program team and community partners.

The position involves night hours (Fri-Mon), de-escalation training and strong communication skills, with a focus on compassionate service and adherence to center policies.