Shift Lead, Shelter & Support Services

The Salvation Army USA Western Territory; Spokane (WA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Vacation Time

Life Insurance

Retirement Plan

Parental Leave

Sick Time

Job summary

The Salvation Army USA Western Territory in Spokane seeks a Lead Program Attendant to supervise staff on the night shift and ensure safe, orderly operations at The Way Out Center. You will support guests facing homelessness, mental health, addiction, and chronic illness with compassionate, professional service.

Qualifications include a High School Diploma, software basics, strong communication, and a WA driver license. Training and benefits accompany full-time hours.

Qualifications

• High School Diploma or equivalent.
• Knowledge of social services and local resources.
• Ability to use computer/keyboard; basic Microsoft Office.
• Strong communication and teamwork skills.
• Valid WA State Driver License and background check.

Responsibilities

• Supervise Program Attendants and guests during shifts.
• Meal service, setup, serving and cleanup.
• Maintain logs and documentation of shift activities.
• Provide outreach to recruit program applicants.
• Coordinate transportation for guests as needed.
• Ensure a safe, clean, and supportive environment.

Skills

Social services knowledge

Computer skills

MS Office

Verbal and written communication

Interpersonal skills

Active listening

Teamwork

Time management

De-escalation training

Community outreach

Education

High School Diploma

Tools

CMIS/HMIS software

Microsoft Office

Job description

The Salvation Army USA Western Territory in Spokane seeks a Lead Program Attendant to supervise staff on the night shift and ensure safe, orderly operations at The Way Out Center. You will support guests facing homelessness, mental health, addiction, and chronic illness with compassionate, professional service.

Qualifications include a High School Diploma, software basics, strong communication, and a WA driver license. Training and benefits accompany full-time hours.