Night-Shift Intake Counselor: Crisis Triage & Admissions

San Antonio Behavioral Healthcare Hospital; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401K Retirement Plan

Healthcare Spending Account

Dependent Care Spending Account

PTO Plan with Holiday Premium Pay

Life Insurance

Short and Long-Term Disability

Job summary

San Antonio Behavioral Healthcare Hospital is seeking an Intake Therapist to serve as the first clinical contact, assessing and triaging new patients to determine appropriate levels of care and provide evidence-informed crisis intervention.

The role involves conducting interviews, coordinating admissions or referrals, and maintaining accurate documentation while collaborating with physicians, clinicians, and families to develop individualized care plans.

Qualifications

• Master's degree in Social Work or related field.
• Licensed in Texas LMSW/LCSW/LPC-A/LPC as applicable.
• 1–2 years' work experience in behavioral health or hospital setting preferred.
• Must complete new hire orientation and competency training.

Responsibilities

• Assess and triage new patients to determine level of care (inpatient, outpatient, or referral).
• Conduct thorough clinical interviews to assess mental health status and risk.
• Facilitate admissions or referrals to appropriate levels of care.
• Maintain accurate medical records according to regulatory standards.
• Provide immediate crisis intervention and supportive counseling.
• Utilize de-escalation techniques to manage emergencies and ensure safety.
• Collaborate with physicians, clinicians, and families to develop care plans.
• Audit records for regulatory compliance and document assessments and medications.
• Maintain patient confidentiality and professional boundaries.
• Perform additional duties per organizational needs.

Skills

Crisis intervention

Clinical assessment

Medical records documentation

Interdisciplinary collaboration

Education

Master's degree in Social Work

Texas LMSW/LCSW/LPC-A/LPC license

Tools

CPR Certification

De-escalation training

Job description

San Antonio Behavioral Healthcare Hospital is seeking an Intake Therapist to serve as the first clinical contact, assessing and triaging new patients to determine appropriate levels of care and provide evidence-informed crisis intervention.

The role involves conducting interviews, coordinating admissions or referrals, and maintaining accurate documentation while collaborating with physicians, clinicians, and families to develop individualized care plans.